Running a platform means relying on other companies for hosting, payments, delivery and similar services. Some of them may process personal data on our behalf. This page lists what each of them does, so you can assess them, and so your privacy team has the answer without having to ask.
The short version
This summary is for convenience only. The numbered sections below are the binding text.
A sub-processor is a company we engage that may process personal data in the course of helping us deliver the Service. This page exists so that you can see who they are, decide whether you are comfortable with them, and object if you are not. It is referenced by our Data Processing Addendum and forms Annex III of the Standard Contractual Clauses incorporated there.
| Role | What it processes | Region |
|---|---|---|
| Application hosting and compute | Hosts the application and the database that holds your workspace. Processes all workspace data at rest and in transit. | European Union |
| Network, DNS and edge protection | Routes and protects traffic to our domains. Processes connection metadata such as IP address and request headers. | Global edge network |
| Object and file storage | Stores files you upload, exports you generate, and backups. | European Union |
| Error monitoring and platform diagnostics | Receives technical error reports and performance measurements, which may incidentally include identifiers present in a failing request. | European Union / United States |
| Role | What it processes | Region |
|---|---|---|
| Payment processing and subscription billing | Collects and processes your payment method, billing address and tax status directly. We receive invoice and subscription records only, never full card numbers. | European Union / United States |
Your payment card details are handled by the payment processor under its own agreement with you and under card-scheme rules. They do not pass through, and are not stored by, the Leads Ranger application.
| Role | What it processes | Region | Basis |
|---|---|---|---|
| Transactional email delivery | Sends the emails the platform itself sends you: verification, password reset, alerts, billing notices. | European Union | Platform |
| Outbound email through your own mailbox | Your connected mailbox provider (for example Microsoft 365, or any provider you connect over standard mail protocols) transmits the outreach you send. Content and recipient details pass through that provider. | Determined by your provider | Customer-directed |
| Messaging gateway | Transmits messages on messaging channels you enable, including recipient number and message content. | European Union / United Kingdom | Platform, enabled by you |
| Provider | What it processes | Basis |
|---|---|---|
| OpenRouter | Routes generation requests to the model selected for your workspace. Receives the prompt content needed to produce the output. | Platform or your own key |
| Google (Gemini) | Generates content from the prompt content sent to it. | Platform or your own key |
| DeepSeek | Generates content from the prompt content sent to it. | Platform or your own key |
No training on your data
Each AI provider is engaged on terms that prohibit training on the content we send. If you supply your own provider key, that traffic runs under your own agreement with that provider instead, and you control its terms directly.
| Role | What it processes | Basis |
|---|---|---|
| Business discovery sources | Returns publicly available business listing information in response to a search you run. Receives your search criteria, not your workspace contents. | Platform, triggered by you |
| Contact validation | Checks whether an address is likely to accept mail before you send to it. Receives the address being checked. | Platform, triggered by you |
| Role | What it processes | Region |
|---|---|---|
| Customer support tooling | Stores support conversations and any information you include in them. | European Union |
| Internal collaboration and document storage | May incidentally hold customer names and correspondence in the ordinary course of running the business. | European Union / United States |